AmeriHealth Homecare and Insurance Samadhan have announced a strategic partnership aimed at simplifying home healthcare insurance claims for senior citizens and critically ill patients seeking medical care at home.
The collaboration is designed to help families access quality home-based medical services while ensuring they can fully utilize the insurance benefits available under their policies.
AmeriHealth Homecare, a provider of personalized home healthcare services for seniors, offers skilled nursing, therapy, and personal care support delivered 24/7 in the comfort of patients’ homes.
Insurance Samadhan brings its expertise in insurance claim management and dispute resolution to help insured individuals navigate complex claim procedures and resolve issues related to policy coverage.
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Addressing Senior Care Through Home Healthcare Insurance Claims
Together, the two organizations aim to address one of the major barriers families face in accessing insurance benefits – confusion around coverage eligibility and denied claims — by providing coordinated clinical and administrative assistance.
The partnership specifically focuses on senior citizens who often experience multiple hospitalizations and insurance claims within a year.
Many elderly patients find it difficult to manage digital insurance platforms and documentation requirements.
Through this collaboration, patients and caregivers will receive hands-on support in understanding policy coverage, including pre- and post-hospitalization claims related to home-based care.
Home Healthcare Insurance Claims: Simplifying Administrative Processes
By simplifying administrative processes, the initiative aims to build a scalable support model that could extend to elder-care organizations across India.
As part of the integrated approach, AmeriHealth Homecare will help patients understand their “domiciliary” insurance coverage.
The organization will support families in identifying reimbursable services and compiling the necessary medical documentation required by insurers.
After care delivery, Insurance Samadhan will manage the claims process to minimize delays and prevent claim rejections.
Home Healthcare Insurance Claims: Providing Clinical and Administrative Support
“Our core goal at AmeriHealth is to make sure patients can heal with dignity in a familiar environment,” said Sonal Jawa, Head of Operations at AmeriHealth Homecare.
“Dealing with a medical condition is hard enough without having to worry about how to deal with the insurance company. By collaborating with Insurance Samadhan, we will provide an easier way to provide clinical and administrative support to our families in order to make healthcare easier. We want to ensure that insurance never stands as a barrier to the care a patient rightfully deserves”.
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Home Healthcare Insurance Claims: Simplifying Claims Processing
The partnership will also introduce new methods to simplify policy management and claims processing. Shilpa Arora, COO and Co-founder of Insurance Samadhan, emphasized that the collaboration strengthens customer support systems.
“Working together, we create a whole new support system for our customers, ensuring they understand their coverage completely,” said Arora.
She added that the initiative enables individuals to manage their insurance experience more effectively by offering straightforward ways to understand policies and resolve issues.
